Practice Assessment and Audit
This package includes:-
- A complete health-check of your practice.
- Observation of staff and systems in every area of work.
- A meeting with the Management Team.
- One to ones with team members.
- A robust report and action plan document.
- Remote coaching by telephone and e-mail to implement the action plan (Mon-Fri 9am to 6pm).
Practice Management Consultancy
For a minimum period of 12 months, this service provides:-
- A full Practice Assessment and Audit.
- A robust report and action plan.
- Key strategic business planning sessions with the management team.
- In-house and remote consultancy and support.
- Unique marketing and PR support.
- Bespoke team training to meet business objectives.
- Return on investment analyses.
- Exclusive discounts with partners.
Bespoke Team Training
This service is designed to deliver team training tailored to the needs of individuals and your practice.
- Strategic Business Management.
- Marketing and PR.
- Appraisals, Skills Gap Analyses and Personal Training Plans.
- Customer service.
- Reception team training.
- Passing a CQC inspection.
- Oral cancer management - a whole team approach.