Practice Assessment and Audit 

This package includes:-

  • A complete health-check of your practice.
  • Observation of staff and systems in every area of work.
  • A meeting with the Management Team.
  • One to ones with team members.
  • A robust report and action plan document.
  • Remote coaching by telephone and e-mail to implement the action plan (Mon-Fri 9am to 6pm).

Practice Management Consultancy 

For a minimum period of 12 months, this service provides:-

  • A full Practice Assessment and Audit.
  • A robust report and action plan.
  • Key strategic business planning sessions with the management team.
  • In-house and remote consultancy and support.
  • Unique marketing and PR support.
  • Bespoke team training to meet business objectives.
  • Return on investment analyses.
  • Exclusive discounts with partners.

Bespoke Team Training 

This service is designed to deliver team training tailored to the needs of individuals and your practice.

Training available:-

  • Strategic Business Management.
  • Marketing and PR.
  • Appraisals, Skills Gap Analyses and Personal Training Plans.
  • Communication.
  • Customer service.
  • Reception team training.
  • Passing a CQC inspection.
  • Oral cancer management - a whole team approach.